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Business Process Improvement Facilitator Program

On January 18, 2017, the Business Process Improvement Facilitator Program kicked off its second Urbana cohort. 40 Urbana-based employees applied and 13 participants from 11 units were selected. The program develops participants in the art and science of facilitating process improvement efforts through classroom training, shared learning, and live project work. They will attend six days of training and facilitate a project within their own unit. Graduation is tentatively scheduled for May 11, 2017. If you are interested in learning more about the program, visit the BPI Facilitator Training Program website at

Get Involved with Source2Pay
 Project Schedule for Source2Pay

The Source2Pay BPI project team is preparing for their third cycle of analyzing purchasing and payment processes using the BPI methodology. The goals of this project are to reduce total cost, complete purchases/payments faster, and improve customer service. To date, seven processes have been reviewed and four are in progress.
In March we will start reviewing three more processes:

  • Contract Processing
  • Post Execution Contract Management
  • Receiving Products and Services

Here are three ways you can get involved:

  1. Be a Subject Matter Expert.
  2. Participate in a Customer Focus Group.
  3. Submit your feedback using the online form at the bottom of the web page.

Source2Pay Project Team:

Use BPI Tools and Templates for Your Next Process Improvement Project

The BPI Shared Service strives to provide high-quality instruction about our methodology and equip you with tools to help you run process improvement projects within your unit. Please visit our methodology toolkit, where we've shared templates and how-tos for many of the process improvement tools used by our project facilitators.

One of these tools is the Affinity Diagram. The Affinity Diagram can be a useful accompaniment to brainstorming activities, which typically occur during the Assess phase of BPI's RAPID methodology. Its purpose is to group facts, opinions, and other relevant points into related categories to uncover themes or help to clarify a complex scenario.

Find out more about Affinity Diagrams including a downloadable how-to guide and template at our methodology toolkit.

Affinity Diagram 
Training Opportunities and More

All regularly scheduled training opportunities are offered at no cost to University of Illinois employees or their unit.

March 30 Urbana campus Lean Concepts training session: register
April 20 Urbana campus Community Series "Liberating Structures": register
May 18 Urbana campus Facilitation Skills training session: register